The phrase ‘people are our most important asset’ is often used, but aspirations for staff success are not always achieved.  Our 6P model of excellence recognises that 'People' are the key to efficiency and success.

When working with public sector organisations, we look at:

• Coaching
• Team Building
• Handling Conflict  
• Facilitation
• Interim Management
• Capacity Building
• Leadership Development and Skills Coaching for Managers, Staff, Board Members and Councillors
• Staff Satisfaction Surveys
• Diversity Awareness Raising
• 360° Appraisal 
• Customer Training
• Capacity Building
• Community Engagement, Involvement and Consultation

Staff Performance Coaching

YCChange Consultants Ltd is a consultancy AND coaching business and coaching is vital in organisations in the modern world.  We have qualified coaches who can work with you on an individual basis or work with teams to ensure high levels of motivation and improved staff performance.  Given the importance of coaching in organisations for reaching excellence we have dedicated individual pages to coaching on our website.

Team Building and Conflict Handling

As consultants we can work with your people as individuals and also with your teams.  This may be teams developing a new vision; it may be dysfunctional teams; it may be the building of new teams created to provide new services.  Whatever the scenario, it is vital that you have effective teams, pulling together in the same direction. We can also work with you on a specific issue of handling conflict or with individuals and/or teams where harmonisation needs restoring.

Recruitment and Interim Management

We provide facilitators for any away days or conferences you may hold where it is advantageous to you to use someone external to the organisation.  We can support you in maximising the effectiveness of time spent away from the office.

We provide interim management services through our highly qualified consultants.  You may need additional or replacement capacity within your organisation on a temporary basis.  You may be going through a restructure; creating a new management team; have a need to deliver specific high-profile projects; or have crucial vacancies that you need to fill.  Whatever your need for interim management capacity, we will seek to provide it for you.  Our consultants are from the public and the private sector industry with a range of backgrounds and qualifications.  

Leadership and Management Development

YCChange Consultants Ltd provides Management and Leadership development, training and coaching, both to officers, councillors, board members and partners.  Examples include dealing with culture change, decision-making and leadership skills, prioritisation skills, project management, HR management, financial management, risk analysis, options analysis, delegation skills, time management, coaching in business, plus many, many more.  We will tailor programmes to suit your needs.

We have spoken at events on diversity and bring diversity into all our inspection support / critique work.  We can help you to raise awareness and deliver training within your organisations to help you enhance your customer-focused services.

If you would like to know more about our value for money service and how it can improve the efficiency of the People in your business then please contact Yvonne Castle on 07974 218726.