With huge budget cuts small changes will not make the difference you need. You have probably already made as many of these as you can. You are most likely to be left with difficult choices to make about what services are really needed, how they will be delivered and what resources (money and people) will be required.
Your customers should drive your destiny, they should lead the way. Your customers and your partners are part of your solution.
“They needed the ability to work well with people, identify and improve systems and processes and gain trust quickly. YCChange did all of this with great skill and supported me exceptionally well.”
Phil Morton
Executive Director and Deputy Chief Executive
Hambleton District Council
Transformational change takes in many concepts such as value for money, changing cultures, delivering shared services, sharing staff, streamlining your processes and most importantly letting customers challenge you on what you do, and how you do it.
Your people may need new skills and techniques to help with new ways of thinking and working to achieve something even better than what’s gone before and in a way that will inspire everybody.
“Yvonne was a valued member of the Corporate Team and the knowledge and expertise she has provided will have a lasting affect within the organisation.”
Jim Musgrave
Leader of the Council Gillian Bishop
Chief Executive Allerdale Borough Council
We are experts at helping people understand and shape the vision, work with others to challenge the status quo and getting people motivated to deliver in a transformed way.
 It may be that you don’t have all the skills at this point in time and we can support you with leading and managing the programme and bringing in the skills that you need, tailored for you, such as process review, SMART action planning, managing projects, risks and resource, acting on customer views, procuring services, negotiating changes in services with your partners and making sure there is regular and transparent communication with everyone.
“I was amazed at how quickly Yvonne fitted into our organisation and with our culture. She adapted immediately and has worked extremely well with colleagues at all levels.”
George Garlick
Chief Executive
Stockton On Tees Borough Council
We can support you to deliver more for less for your customers, both within your own organisation and across your area through working with your partners.
We Can Help
• Total Place Assessment
• Strategic Visioning
• Customer-led Efficiency Reviews
• Culture Change Programme
• Partnership Away Day – what do cuts mean for you?
• Facilitated Challenge – managers, Board, Executive
• Shared Services and Management
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