Covalent is the market leader in performance management software for the UK public sector. Since formation in 2003, Covalent has focused solely on satisfying the very specific needs of public sector organisations and has enjoyed rapid customer acceptance thanks to its close fit with what public sector bodies require from a performance management solution.
Starting with Councils, they have moved into related sectors such as Housing Associations, NHS Trusts, Further Education, Charities and Emergency Services. They have a customer base of over 100, with in excess of 10,000 registered users. They are also beginning to enjoy international success, with clients in Australia and the USA coming on board in the last nine months.
Covalent pioneered the delivery of software using the "hosted" deployment model, resulting in significant cost savings and minimal effort in deployment.
Their system has evolved dramatically from it's roots in managing KPI's into the related areas of Project Management, Risk Management and most recently, Complaints Management.
Covalent CPM now comprises the most complete, feature rich product suite on the market; their rolling quarterly release programme ensures that they maintain this as one of the most compelling reasons why customers select Covalent as their preferred performance management solution.
For further information on the work we are doing with Covalent click on the links below:
General Case Study - Creating a Performance Culture at Allerdale Borough Council Case Study - Ensuring Excellence at Johnnie Johnson Housing Trust Case Study - Maximising Performance at South Lakeland District Council Creating a Performance Management Culture Designing a Performance Management Framework Comprehensive Area Assessment Housing Inspection Support Housing Improvement Support Corporate Assessment Support Customer Views on Consultancy Managing Risks Effectively Handling Complaints Effectively
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